Troubleshooting

If you are experiencing Push Notification issues, read here!

If your push notifications are delayed, please read here:Storm of Wars integrated with the Push Notification service provided by all the pl...
My Help button disappeared, how to get it back?

You can turn on the Help button in Settings. Go to Menu > Settings > UI Options > Timer Help, and check whether i...
My battery drains too fast, what can I do?

You can adjust the game's performance to save your battery life. To do that: Go to 'Menu' > 'Settings', tap 'Battery...
I can no longer log into the game after resetting my Windows 10 phone, help!

If you can no longer connect to the game after a device reset from your Windows 10 Phone, please use the official Windows Device Recovery To...
My game crashes. Help!

Please try the following steps which have helped lots of players to solve the crashing issues. 1) Check whether your device meets t...
My game won't load, help!

Please try the following steps as they have helped lots of our players to solve the loading issue. 1) If you are running the game on ...
I am experiencing intermittent network issues, need help!

Sorry to hear that your gameplay has been interrupted with network issue, please try the following steps: • If you are running the ga...
Why couldn't I install the game on devices with 512MB RAM?

Unfortunately, we are not able to support devices with less than 1GB RAM. All mobile operation systems limited how much memory an applicatio...
Can I play Storm of Wars on an emulator?

Due to security reasons, Storm of Wars doesn't support any emulator.
Issues with playing on iPad 2, help!

Storm of Wars requires at least 1G RAM to run smoothly, unfortunately, iPad 2 only has 512 RAM accordingly to wikipedia. You may experience ...

Troubleshooting

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