My Account
-
Don't buy or inherit a game account - it will never be yours!
You might have heard that it’s safe to buy or inherit someone else’s game account, but it’s not. Why? Because i t’s impossible for you to ...
-
How do I save my game progress?
To make sure your hard work is not in vain and always safeguarded on our server, please register an account with your email address and set ...
-
How can I transfer my account onto a new device?
If you recently got a new device and you want to play your existing game account on it, please follow the steps below. First,...
-
How can I play my account on more than one device?
If you want to play the same account on multiple devices, please follow the steps below. First, register your existing acc...
-
Can I play more than one account on a single device?
Unfortunately, we do not support playing 2 or more accounts on one device, and by trying so, you may end up losing all your accounts without...
-
Can I delete or reset my game account?
Unfortunately, there is no option to delete the game account. This is restricted because of the severe consequence of the action and potenti...
-
How do I register my account with an email?
Registering your account with an email will save your account progress to our servers in the cloud and also allow you to restore it later ea...
-
How do I restore my account?
If you have registered your account with an email and password before, you will be able to restore your account at a later time. Please foll...
-
I entered the validation code, but it's invalid, help!
First things first, please make sure you have entered the validation code in all characters. Some tips that have helped out players before...
-
Will the game master or support team ever ask for my password?
To protect your account's security, we never store your password anywhere on our servers, and it is never logged. We don't know it, and th...
-
Can I buy, sell or trade my game account?
Buying, selling, trading or transferring accounts is not allowed. It is a breach of our Terms of Service. We will not guarantee t...
-
Don't share your login data!
IMPORTANT: Keep your account safe from scams, and criminals! 'Hacks' as they are called, can only occur if a user someh...
Sections
- Throne War
- Arena - Cross-kingdom Guild War
- Event-Survival Battle Arena
- Event - Kingdom vs. Kingdom
- How to change my faction or kingdom?
- Faction War
- Hero
- Fortress / Citadel / Temple
- Hot Topics
- Lost Account?
- Suggestions & Ideas
- Download & Update
- Troubleshooting
- My Account
- Guild
- World
- Battling
- Troops
- City Development
- Technologies
- Items & Buffs
- Chat & Mail
- Gems & Payments
- How to contact us
Need more help?