Some Gem packages come with lots of bonus items. When you order a Gem package with items, we will deposit the items into your Bag once the transaction is completed. 

To access your Bag, tap the button below: 

If you noticed any item is missing, you can try restarting the app to give it a chance to reconnect to the server. If it still doesn't solve the problem, please contact us along with a copy of the receipt for your purchase.