Games are just like any other software which are made with code and may have bugs. When you find a bug in the game, please report it to us via Menu > Help > Contact Us. 

Note that It is a violation of the game's Terms of Service to exploit, distribute or publicly inform other users of any game error, miscue or bug which provides for an unintended advantage or allows impersonation of another person. We reserve the rights to ban players who are involved.